Terms of Service
Effective date: June 16, 2026 · Last updated: June 16, 2026
Who we are; Agreement to Terms; Definitions
1.1 These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Pantheon Co.("Pantheon," "we," "us," or "our"), governing your access to and use of our Platform and our Services (as defined below). By accessing or using the Platform, creating an account, authorizing Pantheon to access your Google account data or using any App provided by us, you accept these Terms and our Privacy Policy. IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.
1.2 Definitions
“Account” shall have the meaning set out in clause 3.2;
“Authorized Users” shall be used interchangeably with, and carry the identical definition of “Registered Client” throughout these Terms
“Agency Client” means if you are a business, including but not limited to, an SEO agency, web-designers and marketing agencies who purchases and provides the Services to another third party;
“Beta Services” means where services are labelled “Beta”, “Evaluation” or “Trial” for evaluation by Users on our Services;
“Business Materials” means content, images, materials, business information, text, data and other materials provided by Registered Clients for use in connection with the Services;
“Campaign Tools” means back-end access to citations, campaign credentials and/or keys and logins to third party websites or facilities generated, used or required by Pantheon in providing the Services;
“Charges” means the non-refundable charges for each relevant package of Services which are set out on the Platform;
“Confirmation Email” shall have the meaning set out in clause 3 ;
“Contract” means the contract between Pantheon and a Registered Client in accordance with the provisions of these Terms;
“Local Business Client” means a Registered Client, who is not an Agency Business, using the Services in respect of its own business;
“Login Details” shall have the meaning set out in clause 3.2 ;
“Non-Registered Client” means a User who is not registered with Pantheon and who does not have an Account, for the avoidance of doubt, shall only have access to the Website, and not the rest of the Services;
"Platform" means, collectively, (i) Pantheonco.dev and any other websites owned or operated by Pantheon in connection with the Apps (“Pantheon website”, "Website"), (ii) the Pantheon mobile applications (each, an "App" and collectively, the "Apps"), and (iii) all underlying digital infrastructure, software, updates, and interfaces owned or operated by Pantheon.
“Registered Client” who has an Account with Pantheon and who has purchased or used one of our Services;
"Service" or "Services" means the online marketing services, features, deliverables, and functionalities provided by Pantheon, which, for the avoidance of doubt, shall only be made available to a Registered Client via the Platform.
“Subscription Charge” means the Charges for a Subscription Service;
“Subscription Service” means the purchase of Services provided by us to you through our Platform or other Pantheon services available on a subscription basis via or inside our Services;
“User” means collectively, a Non-Registered Client and a Registered Client
“User Submission” means any image, files, comments, website links (third party or otherwise), information or other material in all format submitted by a User on the Platform or otherwise to Pantheon.
Description of the Service "Pantheon myBusiness" (also as "myBusiness") and Information about us
The entirety of the Services are owned and provided by Pantheon Co.
In depth, we are a software studio that builds tools for end App Marketplaces Users, one of which and first to launch is a tool ("myBusiness") enabling businesses to understand and improve their visibility on Google. That Service includes web-based applications, APIs, and related tools that connect to Google Business Profile and other Google services on behalf of authorized users to provide business intelligence, profile management, and performance analytics.
Eligibility, Account Registration and formation of a Contract with Pantheon
3.1 Eligibility Criteria and Verification Checks
3.1.1 You may use the Services as a Registered Client if you register your details with Pantheon following the instructions set out on the Platform and by creating an Account.
3.1.2 You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you are not prohibited by applicable law from accessing or using the Service.
3.1.3 (a) Where registration is required, you agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
3.1.3 (b) You consent to verification and security procedures being conducted in respect of information provided when setting up your Account and warrant that you shall promptly notify Pantheon in the event of any changes to such information provided for the duration of our Contract. Pantheon may ask for additional information or verification checks and may refuse any application for an Account or suspend or cancel an Account at its sole discretion
3.2 Account types and login details
3.2.1 You may register with email followed by generating a unique username and password ("Login Details"), and where offered, Sign in with Google (more info about that sign in option can be found here). Where we offer Google Sign-In, we also offer Sign in with Apple (more info found here) as an equivalent login option on iOS, consistent with Apple's Guideline 4.8 (the equivalent option limits collection to your name and email, lets you keep your email private via Apple's relay, and does not collect interactions for advertising without consent). You are responsible for safeguarding your credentials.
3.2.2 Unless otherwise agreed in writing, you are only allowed to have one Account on our Services at a time and may only benefit once from any free trial offered. You are not allowed to create multiple Registered Client profiles for the same individual or business without our express permission.
3.3 Having processed the information you have provided and/or on the payment of the Charges for the relevant Service, once accepted by us, an Account will be created for you on the Platform.
3.4 Your payment of the Charges constitutes an offer. All orders for Services are subject to acceptance by us and we shall confirm such acceptance to you by sending you an email acknowledging that we have received your order to purchase a Service, which will contain certain information including payment and confirmation of access to the applicable Services (“Confirmation Email”). Your contract with us for the purchase of a Service shall be formed by us sending you the Confirmation Email.
3.5 If you subscribe for a Subscription Service, your Subscription Service shall automatically renew on the same date of each month. In order to automatically renew your Subscription Service, Pantheon shall automatically charge you for the relevant Charges by using the payment details which you used to pay for your first Subscription Charges. If your debit or credit card or PayPal details have changed since your last use on the Services, Pantheon may not be able to automatically renew your Subscription Service, in which case it will automatically be suspended. If you wish to terminate your Subscription Service, you shall be required to comply with clause 12.5. Subject to clause 12.6, all Charges shall be non-refundable for any reason whatsoever.
3.6 Each Contract between you and us relates only to the Services which have been confirmed in the Confirmation Email. We shall not be obliged to supply you with any other Services which have not been set out in the Confirmation Email.
3.7 As a Registered Client you shall keep your registration details for your Account and the Services confidential and secure. Without prejudice to the other rights and remedies of Pantheon, Pantheon reserves the right to promptly disable your Registered Client Login Details and suspend your access to and use of the Services and/or the Platform as a Registered Client in the event Pantheon has any reason to believe that you have breached any of the provisions set out herein.
Google Authorization and Third-Party Services
4.1 The Service integrates with Google via OAuth 2.0. By authorizing Pantheon through Google's consent flow, you grant Pantheon permission to access and act on your Google Business Profile on your behalf. You represent that you are the verified owner or authorized manager of any Google Business Profile you connect to the Service.
You may revoke Pantheon's authorization at any time via your Google account settings at myaccount.google.com/permissions.
Our use of data obtained through Google API services, including any data accessed via your connected Google Business Profile, is governed by the Google API Services User Data Policy, including its Limited Use requirements. Full details of how we handle that data are in our Privacy Policy.
4.2 As part of the Service, Pantheon processes publicly available information about businesses other than your own to provide comparative analytics, benchmarking, and best-practice recommendations. You are solely responsible for any decisions you make based on these recommendations and for ensuring that any actions you take comply with applicable law and the policies of the platforms involved.
4.3 Google pass-through / end-user terms. Your use of Google-powered features is also subject to the Google Maps/Google Maps Platform end-user terms and the Google Privacy Policy, which are incorporated by reference.
Most importantly, you must not:
(a) scrape, pre-fetch, cache, or store Google Maps Content
(b) create a competing or derivative places database;
(c) use Google Content to train AI/ML models; or
(d) remove, alter, or obscure Google attribution. We display Google attribution and the Google Maps logo where required.
Acceptable Use
5.1 As a User, you are solely responsible and liable for all activities on the Platform and the purchase of Services made using your Account. You may not share access to your Account with any third party.
5.2 You shall promptly notify Pantheon in the event of a breach or suspected breach of security or any unauthorised use of your Account.
5.3 You may use the Service only for lawful purposes and in accordance with these Terms, specifically to manage and analyze the Google Business Profiles of businesses you are authorized to represent.
5.4 You further agree that at all times whether you are a Registered Client or a User, you shall:
5.4.1 only use the Platform and/or Services for the legitimate, honest and fair purposes of the relevant Local Business Client or, where applicable, your Client (if you are an Agency Client) and never use your Login Details and/or Account with the intent of impersonating, undermining or interfering with the interests of another person or business;
5.4.2 not allow any other person to use your Login Details and/or Account;
5.4.3 not use the information presented on the Platform and/or through your use of the Services for any purposes other than those expressly set out in these Terms;
5.4.4 not do anything likely to impair, interfere with or damage or cause harm or distress to any persons using the Services and the Platform or in respect of the network;
5.4.5 not use the Platform and/or the Services, the content therein and/or do anything that will infringe any intellectual property right or other rights of any third parties;
5.4.6 not use the Platform and/or the Services to commit a criminal act or to cause nuisance or annoyance or inconvenience to or to harass others;
5.4.7 not use any information obtained using the Services and/or the Platform otherwise than in accordance with these Terms;
5.4.8 comply with all instructions and policies from Pantheon from time to time in respect of the Platform and your use of the Services;
5.4.9 co-operate with any reasonable security or other checks or requests for information made by Pantheon from time to time. If Pantheon receives limited or no response to its request, it reserves the right, upon reasonable notice to suspend and/or terminate your access to the Services; and
5.4.10 use the information made available to you using the Services and on the Platform at your own risk.
5.5 You also agree that you will not:
(a) Use the Service to violate any applicable law or regulation;
(b) Misrepresent your identity or authority to manage any business profile;
(c) Reverse engineer or attempt to derive the source code of the Service;
(d) Introduce any malicious code into the Service or its infrastructure;
(e) Publish false, misleading, or fraudulent content on any Google Business Profile;
(f) Circumvent any security-related features of the Service; or
(g) Resell or sublicense the Service without prior written consent.
Intellectual Property
6.1 Both the Platform and Service, including their design, software, content, trademarks, and underlying technology, is owned by or licensed to Pantheon Co. and is protected by applicable intellectual property laws.
Subject to your compliance with these Terms, Pantheon grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.
You retain all rights to your business data and the data in your Google Business Profile. By connecting your account, you grant Pantheon a limited license to access, store, process, and display that data solely for the purpose of providing the Service to you.
6.2 By connecting your Google Business Profile or submitting Business Materials to the Service, you grant Pantheon a limited, non-exclusive, revocable licence to access, store, process, and display that data solely for the purpose of providing the Service to you. This licence terminates automatically upon account deletion or disconnection of your Google account, subject to any retention periods required by law as described in our Privacy Policy.
6.3 Except as expressly permitted by clause 6.4, you are prohibited from:
6.3.1 reproducing, copying, editing, transmitting, uploading or incorporating into any other materials, any of the Platform including without limitation, any images, articles and write-ups made available on the Website, except as necessary for normal viewing and use of the Website and Platform; and
6.3.2 removing, modifying, altering or using any registered or unregistered marks/logos/design owned by Pantheon and/or its licensors, and doing anything which takes, or is reasonably likely to take, unfair advantage of the reputation and goodwill of Pantheon or could be considered an infringement of any of the rights in the intellectual property rights owned by and/or licensed to Pantheon.
6.4 If you are a Registered Client, Pantheon hereby grants you a limited, non-exclusive, non-transferable, revocable licence to use the Platform strictly for the purpose of using the Service. This licence is granted to you only and may not be sub-licensed to another User without our express permission. Pantheon has the right to terminate your right to use the Platform and Services either (a) upon termination of any Contract between you and Pantheon; or (b) upon notice by Pantheon to you.
7. Data protection agreement and privacy policy
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy is available at pantheonco.dev/legal/privacy.
7.0 Definitions
Controller, Processor, Data Subject, Personal Data, Personal Data Breach, Supervisory Authority, processing and appropriate technical and organisational measures: as defined in the Data Protection Legislation.
Data Protection Legislation: the Estonian Data Protection Legislation and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of Personal Data (including, without limitation, the privacy of electronic communications);
7.1 For Local Business Clients using the Service in respect of their own business, Pantheon acts as a data controller and processes personal data in accordance with our Privacy Policy. The data processing provisions in §7.2–7.3 apply where Pantheon acts as a data processor on behalf of an Agency Client processing data relating to that Agency's own clients.
7.2 The Parties acknowledge that Pantheon may process Personal Data on behalf of the User during the term of this Agreement. Each Party agrees that, in the performance of its obligations under this Agreement it will comply with the provisions of the Data Protection Legislation and Estonia Data Protection Legislation to the extent it applies to it.
7.3 Where Pantheon is deemed to be a processor of the Personal Data, on behalf of a Registered Client and in connection with this Agreement, Pantheon shall:
7.3.1 Process the Personal Data for the purposes of fulfilling its obligations under this Agreement and in compliance with the Registered Client's written instructions as set out in this Agreement.
7.3.2 In relation to any Personal Data processed in connection with the performance by Pantheon of its obligations under this Data Processing Agreement:
(A) Process that Personal Data only on the documented written instructions of the Registered Client and shall not process that Personal Data for any other reason or purpose unless the Processor is required by Applicable Laws to otherwise process that Personal Data.
(B) Where the Processor is relying on Applicable Laws as the basis for processing Personal Data, the Processor shall promptly notify the Registered Client of this before performing the processing required by the Applicable Laws unless those Applicable Laws prohibit the Processor from so notifying the Registered Client
(C) Ensure that it has in place appropriate technical and organisational measures to protect against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data.
(D) Ensure that all personnel who have access to and/or process Personal Data are obliged to keep the Personal Data confidential
(E) The Registered Client acknowledges that Pantheon may transfer and process Registered Client Data outside of Estonia where Pantheon’s sub-processors maintain data processing operations. Where this is the case Pantheon will ensure the following conditions are fulfilled:
Pantheon have appropriate safeguards in place in relation to the transfer; and the Processor complies with its obligations under the Data Protection Legislation by providing an adequate level of protection to any Personal Data that is transferred.
(F) Assist the Registered Client in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with Supervisory Authorities or regulators;
(G) Notify the Registered Client immediately on becoming aware of a Personal Data Breach and provide the Registered Client with the assistance it requires;
(H) At the direction of the Registered Client, either return or delete any Personal Data and copies thereof (in a format reasonably requested by the Registered Client) to the Registered Client on termination of the Service Agreement, unless required by Applicable Law to store the Personal Data; and maintain complete and accurate records and information to demonstrate its compliance with its obligations and, no more than once every 12 months, on receiving reasonable written notice from the Registered Client, allow for audits by the Registered Client or the Registered Client’s designated auditor, and immediately inform the Registered Client if, in the opinion of the Processor, an instruction infringes the Data Protection Legislation
7.3.3 A Registered Client may object in writing to the processing of its Personal Data by a new sub-processor within thirty (30) days following the notification and such objection must describe the Registered Client’s legitimate reason(s) for objection. If a Registered Client does not object during such a time period the new sub-processor(s) shall be deemed accepted. If a Registered Client objects to the use of a new sub-processor pursuant to the process provided under the Agreement, Pantheon shall have the right to cure the objection through one of the following options:
Pantheon will not use the new sub-processor and make alternative arrangements where possible with regard to personal data being processed in its role as data processor;
Pantheon will take the corrective steps requested by Registered Client noted in its objection (which steps will be deemed to resolve Registered Client objection) and proceed to use the sub-processor to process Personal Data; or
Pantheon may cease to provide services or Registered Client may agree not to use (temporarily or permanently) the particular aspect of the Service that would involve use of the sub-processor to process Personal Data.
Charges and payment
8.1 Unless otherwise expressly set out to the contrary or in cases of obvious error, the Charges for all Service shall be as set out on the Platform and shall be correct at the time of you placing the order.
8.2 We shall use our reasonable endeavours to ensure that the Charges for the Services are accurate and correct at all times. Where there is a discrepancy between the actual Charge and the Charge advertised, we shall inform you of the actual Charge for the Service. If the Charge discrepancy arises after you have placed your order for the Service with us, you shall have the option of proceeding with our order in consideration for the actual Charge or to cancel your order with us for the affected Service.
8.3 All Charges quoted on the Platform or otherwise payable by you under these Terms are exclusive of any value added tax (VAT) or other applicable taxes or duties for which you shall be additionally liable. We shall provide an appropriate invoice on request and an itemised receipt of your purchase shall be available once payment of the Charge has been made. You shall liaise with us as reasonably necessary and promptly provide appropriate documentation and information to ensure that the correct Charges and taxes are paid by you for the use of the Services in your location.
8.4 Change of Charges: Pantheon may change the Charges for the Services from time to time. We will provide you with thirty (30) days’ advance notice prior to any changes in Charges by sending an email to the email address registered to your Account, providing notice through the Platform, or by similar means. Pantheon shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services (or any part thereof). Provided that, if you subscribe to Services on an annual basis, any changes to the Charges will not take effect until the next renewal of your Services.
Service Availability, Modifications, Disclaimer of Warranties
9.1 Pantheon reserves the right to modify, suspend, or discontinue any feature or the Service as a whole at any time, with or without notice. Pantheon will not be liable to you for any modification, suspension, or discontinuation.
9.2 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PANTHEON DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR FREEDOM FROM ERRORS.
10. Limitation of Liability
10.1 To the maximum extent permitted by applicable law, Pantheon, its directors, officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages of any kind arising out of or relating to these Terms or your use of the Service and/or the Platform, including but not limited to loss of profits, revenue, data, business opportunities, goodwill, or Google Business Profile rankings, visibility, or performance — whether based on warranty, contract, tort, negligence, or any other legal theory, and whether or not Pantheon has been advised of the possibility of such damages.
10.1.1 Nothing in these Terms limits Pantheon's liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded under mandatory applicable law.
10.2 No ranking guarantee (IMPORTANT)
myBusiness provides informational analytics and suggestions only. We do not promise, guarantee, or warrant any improvement in your Google ranking, placement, visibility, traffic, leads, or revenue. Following our suggestions is likely to help improve visibility, but outcomes depend on factors outside our control, including Google's algorithms. The Verification Readiness Score is an estimate, not a statement of fact about any business, and is advisory only.
10.3 You acknowledge and agree that you alone are responsible for all decisions and actions taken on the basis of the Service, including any actions affecting your Google Business Profile, your business operations, your customers, or your relationships with third parties. The Service provides analytical tools and recommendations; it does not guarantee any outcome, ranking, visibility, revenue, or business result.
10.4 Pantheon's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service or the Platform shall not exceed the greater of: (A) the total fees paid by you to Pantheon in the twelve months preceding the event giving rise to the claim, or (B) one hundred euros (€100). Nothing in these Terms excludes liability that cannot be excluded under applicable law (including mandatory Estonian/EU consumer-protection rights)
11. Warranties and Liabilities
11.1 You hereby warrant that (a) you are at least 18 years old; (b) you have the right and capacity to enter into and be bound by these Terms; and (c) you shall comply with all applicable laws regarding the use of the Services and/or the Website as a User.
11.2 You further warrant that the information provided to Pantheon by you to purchase the Services, are at all times true, accurate and correct and that you shall promptly inform Pantheon in the event of any changes to such information.
11.3 You acknowledge and agree that Pantheon only provides you with the facility to purchase the Services as a Registered Client. Consequently, you understand that Pantheon is not a participant in any way, in any communication or dealings, between you and the other Users. You are also advised to take all reasonable care if you choose to meet with or enter into any contractual relationship with other Users, if any.
11.4 Pantheon does not warrant or guarantee the accuracy, correctness, reliability, suitability in respect of the User Submission, the Website and any use of the Services and/or the Platform. Pantheon suggests that you do not rely on such User Submissions or any information in any format made available to you on the Platform to assist in making or refraining from making a decision, or to assist in deciding on a course or a specific cause of action. If you so intend to use and/or rely on any and all information made available to you on the Platform or through your use of the Services either as a User, you shall do so at your own risk and liability.
11.5 Additionally, you agree and understand that where Pantheon includes comments, views, opinions, advice and recommendations in the Pantheon Blog, these comments, views opinions, advice and recommendations are not endorsed by Pantheon and to the maximum extent permitted by law, Pantheon shall not be liable on account of the accuracy, defamatory nature, completeness, timeliness, suitability or otherwise of such views, opinions, advice and recommendations.
11.6 Links to third party websites may appear on the Platform from time to time. Such third party websites are not the responsibility of Pantheon and Pantheon accepts no liability for the availability, suitability, reliability or content of such third party websites and third party software.
11.7 You acknowledge and agree that Pantheon relies on third party providers to make the Services and the Platform available to you. Consequently, Pantheon does not warrant that the Service and the Platform shall be uninterrupted or fault-free at all times. For the avoidance of doubt, Pantheon accepts no liability and shall not be liable for any delay or failure to provide the Services and/or make the Platform available for reasons that is due to third parties including without limitation, third party social network websites, online search engines, online business directory websites, internet service providers, data centres, server hosting companies and telecommunication providers.
11.8 Unless otherwise expressly set out herein, the Service is provided to you “AS IS” and we do not give any warranties of any kind including without limitation, warranties of merchantability, suitability, reliability, accuracy, correctness, timeliness, availability, completeness, the fitness for a particular purpose and any warranties arising by statute or otherwise in law or from a course of dealing, course of performance or use of trade, all of which are hereby excluded and disclaimed to the fullest extent permitted by law.
11.9 Nothing in these Terms shall be deemed to exclude, restrict or limit the liability of either party (or their respective agents or sub-contractors) for death or personal injury resulting from their negligence or any liability for fraudulent misrepresentation.
11.10 Subject to clause 11.9, Pantheon shall not be liable for any expectations of a specific nature or anticipated outcome, anticipated savings, loss of profit, loss of data, loss of contract, emotional loss, loss of goodwill and reputation, loss of management time, any indirect, special or consequential losses; or any other loss however arising and whether caused by tort (including negligence), breach of contract or otherwise even if foreseeable arising out of or in connection with your use of the Service, the Website and the contents therein as a User, Registered Client or howsoever caused.
11.11 Unless otherwise expressly set out to the contrary in these Terms, Pantheon’s liability to you in connection with your use of the Service shall be strictly limited to the Charges paid by you for the preceding twelve (12) months prior to the claim arising or €100.
11.12 In the event you have a dispute with one or more of the other Users, you hereby release Pantheon from any claims, demands and damages (whether actual or consequential) of any kind and nature, known and unknown, arising out of or in connection with such disputes.
Term and Termination
12.1 Your Contract as a Registered Client will remain in full force and effect while you are a Registered Client of the Platform subject to these Terms
12.2 You may terminate your account at any time through the in-app account settings or by contacting us at support@pantheonco.dev. Upon account deletion, your data will be handled in accordance with our Privacy Policy.
Note: deleting your account does not automatically cancel an App Store/Play subscription; manage it in the relevant store.
12.3 In addition to its other rights under these Terms, Pantheon may suspend or terminate your Account and/or Contract at any time (by posting a message on the Website and/or emailing the Registered Client not less than thirty (30) days prior to the proposed date of termination) if you breach these Terms, we are required to do so by law, or we reasonably believe that continued access creates legal or security risk.
12.4 Notwithstanding the foregoing, Pantheon may suspend or terminate your Contract as a Registered Client with immediate effect in the event that:
12.4.1 third party services and network providers cease to make the third party service or network available to Pantheon, in which event we shall offer you an appropriate pro rata refund of Charges for affected Services;
12.4.2 Pantheon believes that you or someone using your Login Details and/or Account has failed to comply with one or more of these Terms;
12.4.3 Pantheon believes that there has been fraudulent use, misuse or abuse of the Platform and/or the Services (in whole or in part); or
12.4.4 Pantheon believes that you have provided it with any false, inaccurate or misleading information;
12.4.5 Pantheon believes your use of the Services is harmful to Pantheon or any/all Local Business Clients or Agency Clients or Pantheon’s commercial revenue, and your continued use of the Service may result in loss of revenue for Pantheon;
12.4.6 Pantheon identifies that you have multiple Accounts on the Service.
12.5 Notwithstanding the foregoing, if you subscribe to a Subscription Service, your Subscription Service shall automatically renew monthly in accordance with clause 3.5, unless terminated by you at any time and for any reason via the admin page within the Platform (login required). If your chosen payment method is PayPal you are also required to terminate the automated payment within the PayPal payment system to ensure no future payments are taken.
12.6 If you subscribe to a Subscription Service then you may cancel such Subscription Service at any time. Termination will take effect from the end of the current Subscription Service period. Subscription Charges already paid will not be refunded for early cancellation or any other reason.
IMPORTANT
Upon termination, your license to use the Service ends immediately. Sections 6, 9, 10, 12, and 15 survive termination.
13. General
13.1 If Pantheon fails at any time to insist upon strict performance of its obligations under these Terms, or if it fails to exercise any of the rights or remedies to which it is entitled to under these Terms, this will not constitute a waiver of any such rights or remedies and shall not relieve you from complying with such obligations.
13.2 A waiver by Pantheon of any default shall not constitute a waiver of any subsequent default.
13.2.1 Pantheon's failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
13.3 No waiver by Pantheon of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
13.4 All notification and communication to Pantheon should be sent to the contact details made available to you on the Platform.
13.5 If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent, be severed from the remaining Terms, conditions and provisions which shall continue to be valid to the fullest extent permitted by law.
13.6 These Terms, together with the Privacy Policy, represent the entire agreement between you and Pantheon in respect of your use of the Platform and Service and shall supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
13.8 These Terms , together with the Privacy Policy, are drafted in English, which is the governing language for all interpretive purposes.
13.9 You acknowledge that in entering into these Terms, you have not relied on any representations, undertaking or promise given by or implied from anything said or written whether on the Website, the Internet or in negotiation between us except as expressly set out in these Terms.
13.10 Pantheon may modify these Terms at any time by publishing a revised version on the Platform. Material changes — including changes to fees, liability, data processing, or your legal rights — will take effect 30 days after notice to you by email or in-app notification. Non-material changes (including typographical corrections, clarifications, or reformatting that do not affect your rights) take effect on publication. Your continued use of the Service after the effective date constitutes acceptance. If you do not accept a material change, you may terminate your account before the effective date.
13.11 These Terms shall be governed by and construed in accordance with Estonian law and the Estonian courts shall have exclusive jurisdiction and, where applicable, the laws of the European Union, including the General Data Protection Regulation (EU) 2016/679 and Directive 2019/770/EU. If you live outside Estonia, Estonia law shall apply only to the extent that it does not deprive you of any legal protection accorded under the law of the place where you are habitually resident. The Estonia courts will have exclusive jurisdiction over any claim arising from, or related to, these Terms or a visit to our site although, we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Estonia.
If you are a consumer located in the European Union, you may benefit from mandatory provisions of the law of the country in which you are resident. You also have the right to submit a dispute to an Alternative Dispute Resolution (ADR) entity. The European Commission's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr.
14. Apple App Store and Third-Party App Store Distribution
If you access the Service through an application distributed via the Apple App Store, Google Play Store, or another third-party app distribution platform, the following additional terms apply:
These Terms are entered into between you and Pantheon Co. only, and not with the App Store provider. Pantheon, not the App Store provider, is solely responsible for the Service and its content.
The App Store provider has no obligation to furnish any maintenance or support services with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify the App Store provider, and the provider may refund the purchase price (if any).
Pantheon, not the App Store provider, is responsible for addressing any claims by you or any third party relating to the Service, including product liability claims and claims arising under consumer protection legislation.
You acknowledge that the App Store provider and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, the App Store provider will have the right to enforce these Terms against you as a third-party beneficiary thereof.
15. Third-Party Services & Brand Disclaimers
Google LLC — Non-Affiliation
Pantheon Co. and its products, including myBusiness, are independent of Google LLC. No Pantheon product has been developed by, endorsed by, sponsored by, or approved by Google LLC. References to "Google" across Pantheon's products and marketing materials describe the third-party platform on which certain services operate and are made solely for descriptive purposes under nominative fair use.
myBusiness & Google Business Profile — Brand Clarification
The product name "myBusiness" is a trademark of Pantheon Co. It is not affiliated with, derived from, or connected to "Google My Business" or "Google Business Profile," which are services owned and operated by Google LLC. No association between the two should be inferred.
Third-Party Trademarks
"Google," "Google Business Profile," "Google Maps," and related marks are registered trademarks of Google LLC. All other third-party names, product names, and trademarks referenced within Pantheon's services belong to their respective owners. Their use does not imply any affiliation or endorsement.
16. Assignment / corporate reorganization
We may assign these Terms to an affiliate or successor, including in connection with a reorganization, merger, or a re-domiciliation/"flip" that establishes a parent entity over Pantheon. Your rights under these Terms continue against the successor. Upon any such assignment or change, the contracting entity and the governing law clause may be updated by providing notice to you.
17. Contact Us
17.1 For questions about these Terms of Service:
Pantheon Co. Email: support@pantheonco.dev Website: pantheonco.dev
17.2 If you wish to make a complaint about the Platform or to report abuse of the Platform please contact Pantheon by email to feedback@pantheonco.dev